Trade Risk Guaranty (TRG) is an international surety agency providing Customs
bonds, marine cargo insurance,
and other trade-related products direct to
companies that import into the United States. Current managing partner, John Michel, founded TRG in 1991. John served as
national underwriter for one of the largest Customs bond companies from 1985 to
1991. Through this experience he realized that certain products and services
that were traditionally provided by the customs brokers could be provided
directly from the insurance agency, resulting in lower prices and higher levels
of expert customer service.
TRG Core Values
#1: Montana Esprit de Corps; being part of something special.
#2: Peak Client Experience; taking service to a higher elevation.
#3: 360 Degree Education; become experts, share our knowledge, continue learning.
#4: Passion, Persistence, Perseverance; how we do it.
#5: Disruptive Innovation; cutting fresh tracks.
#6: Excellence in Reputation; our ultimate compliment.
#7: Trust, Respect, and Accountability; traditional values we hold true.
#8: Responsible Citizenship; living by example.
#9: Good Karma; what goes around comes around.
#10: Positive Attitude; bringing it each and every day.
Mission Statement
TRG provides import solution services to the international trade community with a strong focus on innovation and affordability, which empowers our customers to achieve their professional goals.
TRG is rated A+ with the Better Business Bureau
The Better Business Bureau (BBB) has implemented a new rating system for all companies within the database including Trade Risk Guaranty (TRG). Each company is rated on 17 different categories and given a letter grade from A+ to F. TRG is rated A+, the highest rating available. The complaint history of a company is the most highly weighted of all of the factors. As of May 2009, TRG does not have any history of customer complaints through the BBB.